Michael likes to sort things out. He is widely regarded as one of the world’s leading authorities on mediation. He has worked in the field of alternative dispute resolution for nearly 20 years and is passionate about early and appropriate redress systems. As a qualified lawyer, he understands the legal framework of consumer rights and balances this with his sound understanding of commerce, interspersed with a dose of common sense. He has always championed for the wider use of technology and is now a key member of the MODRIA, the world’s leading online dispute resolution platform.