WORLD
CONGRESS

Sunil Abraham

Director
Centre for Internet and Society

Guido
Adriaenssens

Chief Executive Officer
International Consumer Research and Testing

Tao Ailian

Secretary General
Shanghai Consumer Council Campaign Success
Story Contributor

Nisha Arora

Senior Director
Competition and Markets Authority
and
President
International Consumer Protection and Enforcement Network (ICPEN)

Catherine Dupe Atoki

Director General
Consumer Protection Council (Nigeria)

Ambassador Roberto Carvalho de Azevêdo

Director General
World Trade Organization A special recorded message
exclusively for
Consumers International

Richard Bates

Head of Digital Initiatives
Consumers International

Sir Tim Berners-Lee

Founder
U.S. Federal Trade Commission
World Wide Web Foundation A special recorded message
exclusively for
Consumers International

Gerd Billen

State Secretary
Federal Ministry of Justice and Consumer Protection (Germany)

Alejandro Cavillo

Director
EL Poder del Consumidor (Mexico)

George Cheriyan

Director
CUTS International (India)

Sue Chetwin

Chief Executive
Consumers New Zealand Campaign Success
Story Contributor

Neil Coles

Team Leader
Collaborating Centre on Sustainable Consumption and Production (CSCP)

Bart Combée

President
Consumentenbond (The Netherlands)

Sue Davies

Chief Policy Advisor
Which? (UK)

Karine De Crescenzo

International Relations Officer
UFC Que-Choisir (France)

Shirish Deshpande

Chairman
Mumbai Grahak Panchayat (India) Campaign Success
Story Contributor

Maria Inês Dolci

Institutional Coordinator
PROTESTE Consumers Association (Brazil)

Michael Donohue

Senior Policy Analyst
Organisation for Economic Co-operation and Development

Ana Etchenique

Vice President
Confederación de Consumidores y Usuarios (CECU) (Spain) Campaign Success
Story Contributor

Norma Garcia

Manager Financial Services Programme
Consumer Reports (USA)

Doukoua Gode

President
Federation Nationale des Associations de Consommateurs de Cote D’Ivoire (FAC-Ivory Coast) Campaign Success
Story Contributor

Anna Glayzer

Advocacy Manager
Consumers International

Monique Goyens

Director General
BEUC

James Guest

President
Consumers International

Ibrahim Hamed Al-Ghafri

Director of Information Technology
Public Authority for Consumer Protection (Oman)

Jens Henriksson

International Officer
Swedish Consumers’ Association

Isabella Henriques

Director of Advocacy
Alana Institute (Brazil) Campaign Success
Story Contributor

Sadie Homer

Senior Policy Adviser
Consumers International

Nathalie Homobono

Director General, Competition
Consumer Affairs and Prevention of Fraud (France)

Gerjan Huis in ’t Veld

Campaigning and Communications Manager
Consumentenbond (The Netherlands)

Phillipa Hunt

Campaigns and Communications Director
Consumers International

Anne Jellema

Chief Executive Officer
World Wide Web Foundation

Alan Kirkland

Chief Executive
CHOICE (Australia)

Premila Kumar

Chief Executive
Consumers Council of Fiji Campaign Success
Story Contributor

Breda Kutin

President
Zveza potrošnikov Slovenije – Slovene Consumer's Association Campaign Success
Story Contributor

Marilena Lazzarini

Council President
Instituto de Defesa do Consumidor (IDEC) (Brazil)

Luis Almagro Lemes

Secretary General
Organization of American States

Matt Levey

Director of Campaigns and Communications
CHOICE

Benny Leung

Senior Public Affairs Officer
Hong Kong Consumer Council Campaign Success
Story Contributor

Claudia Lima Marques

Chair
Private International Law and Law of International Relations

Mike Lind

Head of Europe and Africa
Modria

Amanda Long

Director General
Consumers International

Luther Lowe

Vice President, Public Policy
YELP

Justin Macmullan

Head of Advocacy
Consumers International

Uday Mawani

Chief Executive and Trustee
Consumer Education and Research Society (India) Campaign Success
Story Contributor

Kate McKee

Senior Policy Advisor
CPAG: Global Financial Inclusion Resource Centre

Kevin Mckinley

Acting Secretary-General
International Organization for Standardization

Ivo Mechels

Director of Lobby and Press
Test-Aankoop (Belgium)

Yasir Merghani

Secretary General
Sudanese Consumers Protection Society Campaign Success
Story Contributor

Peter Moorey

Head of Campaigns
WHICH? (UK) Campaign Success
Story Contributor

Teresa Moreira

Consumer Directorate-General
Ministry of Economy (Portugal)

Klaus Müller

Executive Director
VZBV: Federation of German Consumer Organisations
- Verbraucherzentrale Bundesverband (Germany)

Alex Neill

Campaigns and Communications Director
Which? (UK)

Samuel Ochieng

Chief Executive
Consumer Information Network (Kenya)

Ashok R. Patil

Professor and Chair on Consumer Law and Practice, National Law School of India University Campaign Success
Story Contributor

Juliana Pereira da Silva

National Secretary of Consumers
Ministry of Justice (Brazil)

Anja Philip

President
Danish Consumer Council (Denmark)

Marco Pierani

Head of Public Affairs
Altroconsumo (Italy)

Nisha Pillai

Journalist and Moderator

Doc Searls

Author
“The Intention Economy: When Customers Take Charge”

Antonino Serra-Cambaceres

Global Programme Manager
Consumer Justice and Protection, Consumers International

Robin Simpson

Senior Policy Advisor
Consumers International

Rosemary Siyachitema

Executive Director
Consumer Council of Zimbabwe

Hugh Stevenson

Executive Director
Deputy Director
International Consumer Protection U.S. Federal Trade Commission

Marta Tellado

President & Chief Executive
Consumer Reports (USA)

Diane Terblanche

Executive Chairperson
National Consumer Tribunal (South Africa)

Ana Toni

Executive Director
Co-Founder GIP
and
Executive Director
Instituto Clima e Sociedade (Brazil)

Erin Turner

Campaigns Manager
CHOICE (Australia)
Campaign Success
Story Contributor

Sri Chirravuri Viswanath

Secretary to Government of India
Department of Consumer Affairs, Ministry of Consumer Affairs

Joe Weber

Advocacy Development Adviser
Consumers International

Eric Whan

Sustainability Director
GlobeScan

Gilly Wong

Chief Executive
Hong Kong Consumer Council

Dmitriy Yanin

Chairman
KONFOP Confederation of Consumer Societies (Russia)

Dong Zhuli

Vice Secretary General
China Consumers Association
Campaign Success
Story Contributor