With almost 30 years of experience in consumer rights and protection, Diane has been the head of the National Consumer Tribunal in South Africa since its inception in 2006. Her background includes lobbying for, drafting and in many instances implementing, consumer protection policies, laws and strategies. Over the years, Diane has had a significant impact on a number of entities in her various adjudicative, executive, governance and oversight, advisory and consultancy roles, both locally and abroad.